Frequently Asked Questions
The questions we are asked most often, answered plainly.
Can I change the size, fabric or finish?
Yes. Almost every piece can be adapted. Send us your measurements and preferred finish and we will quote the change.
Do you have a showroom?
Viewings are by appointment so that you get proper attention. Contact us and we will arrange a time.
How long does a custom piece take?
Typically 3 to 6 weeks from approved quote, depending on the design and materials.
Do you offer lay-buy or pay later?
Yes. We offer lay-buy and pay-later options through our payment partners. Ask us for the current terms.
How do I care for solid wood?
Wipe with a soft, slightly damp cloth, avoid direct sunlight and heat, and use coasters. Never use silicone or bleach-based cleaners.
Still need a hand? Email orders@willowinteriordesigns.co.za.
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